Public portals, integrated directly with the organization's registry and workflows.
A single point for submitting, registering and tracking requests, connected directly to the Data, Document & Workflow platform and to the organization's real structure.
Citizens, companies and partners send requests and documents through a single access point. Behind the scenes, each request becomes a digital file and immediately enters processing.
Ad-hoc routing allows the route to be adapted to the content and specifics of each case, without losing history or accountability.
Public portals connect through the web portal and API services to the registry and workflow application (Data, Document & Workflow), configured for each organization's services.
The solution turns the questions of management, staff and applicants into clear and verifiable digital processes.
The components work together on the Data, Document & Workflow platform and can be configured for each organization's services.
Account, management of entities, forms, attached documents and request tracking.
Unique number, metadata, electronic file and automatic intake into the platform.
Routing to any department, return for additions and successive approvals.
Secure storage, versioning, associated documents and complete history.
Owners, deadlines, automatic notifications and escalation of requests.
Approval or rejection, final document and sending the result to the applicant.
Volumes, stages, processing times and a chronological log of all actions.
Web portal and API services for connecting with existing systems and digital channels.
Every move, addition, approval and decision remains linked to the original file.
form and documents
unique number and file
department and owner
analysis and additions
successive or parallel
approval or rejection
result to the applicant
history and audit
At each stage, the owner or the configured rule determines the next destination. The file can be returned for additions or go through several approvals until completion.
The form and attachments make up the digital file.
The department checks the information and documents.
The file goes to the next owner or is returned for additions.
The result is approved, rejected or sent for further approval.
The applicant sees the status and receives the final document.
A digital public service is not just an online form, but a complete, visible and verifiable process.
The public interface organizes access to services and keeps the applicant informed throughout processing.
The applicant registers, and the account is validated according to the organization's rules.
The same account can manage requests for represented individuals or legal entities.
The service is chosen, the form is filled in and the necessary documents are attached.
Status and messages are visible online, and final documents can be downloaded.
Rights configured for users and departments, according to responsibility.
Documents are available only to the persons and structures involved in processing.
Creation, routing, modification, approval and completion are recorded chronologically.
Talk to the Mobius team about your organization's services, existing portals and internal routes, from integration to day-to-day use.
Fill in the form and your request is sent directly from the site to the Mobius Software team.